PSN Pre-load Issues and Work Arounds


(Influencer Guy) #1

Hey everyone,

Happy Bulletstorm: Full Clip Edition International Launch day! We’re excited to see so many people around the world already enjoying the game. While today’s launch has gone very smoothly, we’ve received isolated reports that the download button isn’t appearing for some users in either their game library, or on the product page. Our team is continuing to investigate this in tandem with Sony, but in the meantime, we have a couple of workaround options for you:

Workaround Option Number 1:

  • Go into the “My Library” section on your PS4

  • Using the search feature, begin searching for Bulletstorm: Full Clip Edition (Example 1)

  • After clicking on the result, download button should appear. (Example 2)

Example 1:



Example 2:



Workaround Option Number 2:

  • Go to the Sony PlayStation Store: (https://store.playstation.com/#!/en-us)

  • Using navigation on upper right corner, navigate to Accounts > “Download List”

  • Locate “Bulletstorm: Full Clip Edition” and click on “Download to your PS4” button

  • Download should begin on the primary PS4 the account is associated with.

And that’s it! If you continue experiencing problems downloading the game after trying both of these methods, please reach out to our Support team via http://support.gearboxsoftware.com and we’ll be happy to help you further.

Thanks for playing Bulletstorm: Full Clip Edition and we’ll see you on Stygia!


(Influencer Guy) pinned globally #2