Purchased the Super Delux Pack and did not recieve the skins or trinkets

Hi all, I pre-ordered the super deluxe pack a few months ago and now that the game is release I looked in the mail and I did not receive the stallion skins or trinkets as advertised. There were COV weapon packs, but no skins or trinket, what do I need to do?


At first, neither did I. I’m on Xbox and I had to go to “ manage my games “ setting ( in game options I believe ) and re - download them. After that, they were in the “mail”.