Redeem VIP items

I’m just wondering how to get the items bought With vip points into the game? I’ve linked my console and keep checking social mailbox but nothing, VIP insiders page shows my purchases and activities I just can’t see what’s wrong! Tia

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i would like to know this also. i have not received keys for bl2 or weapon for bl3. it’s been i think a week now.

Are you sure that you are signed into the account that redeemed the VIP items. They have always shown up fairly quickly for me. The only other thing you could do is contact Support and ask them to look into it for you.

i have double triple and quad checked the linked Xbox account. it’s been the same one since bl2 shift.