Many times it is better to keep things together. In the Forum Rules it does say before you post please search to see if your topic already has a thread.
Also when you make a thread suggestions of similar threads pop up.
Splitting the same conversation into 20 threads isn’t good for anyone. We try to keep those together and sometimes that is closing new threads, especially on a day like today.
But for hotfixes, they are read by gearbox and keeping them in one place helps your feed back be heard. So I know it doesn’t feel like it when someone is closing your thread but we are trying to help everyone’s voice be heard.