Hello everyone and team Gearbox,
I’m having an odd issue redeeming the exclusive loot for Borderlands the Pre-Sequel from the extra menu in Tales from the Borderlands. The specifics of my case are as follows:
I purchased the Season Pass for Tales from the Borderlands when it first came out from the PSN store on PS3. I also purchased Borderlands the Pre-Sequel and its Season Pass from the PSN store as well around December.
Whenever I head over to the Extras menus in Tales from the Borderlands, it asks me to purchase the Season Pass again (something I already have). I once even asked to go ahead and purchase it just to see what would happen. It returned an error message (I can no longer remember what it is at the moment).
In short, I am a Season Pass holder for Tales from the Borderlands, and I also own Borderlands the Pre-Sequel, but cannot seem to get to that loot.
I’m also unsure whether or not to post this on the Telltale Games forums or the Gearbox forums, as I am unsure where the problem actually lies.
UPDATE: Have emailed Telltale Games Support about the issue, and will update this thread with any info that I receive for others that may also be facing this issue.