One thing I noticed about the bank is that whenever I load the game and open it up for the first time every item is flagged as new with the icon that disappears when you scroll over the item. I’m no programmer but this seems somehow wrong to me, like player storage is recreating your loot as new items every time you load the game, join a game, leave a game, go online, go offline, etc. So if opening the bank is just like opening a loot chest w fixed drops, and based on what little information we’ve received on this it’s pulling that ‘drop list’ from some clientside item code list that keeps track of your loot, then it’s probably constantly being rewritten. I imagine there would be a lot of potential problems if stored loot is actually clientside, it seems like that would be easier to abuse, but that’s basically what support keeps telling people. In this scenario it’s possible that all it would take is a ‘netcode’ error where it doesn’t read the item list for whatever reason when loading/joining/leaving a game, the game reads the bank as empty, then automatically updates the item list with nothing instead of all your hard-earned loot.
Obviously I have no actual idea, just grasping at straws really. For a game based on acquiring loot to have player storage that can randomly delete most of your loot is basically a game-breaking bug. However they go about fixing this very serious issue, we also really need some kind of individual character loot storage aside from the backpack, bank or the wall, even if it’s not 50 items worth.