I bought the Season pass when this game first came out and when the new characters came out I used the Golden Keys to get them instantly instead of spending credits on them. Well I recently logged in after a few months to see that there are more characters now. When I went o buy them with the Keys it said I had zero keys and said I need to purchase the season pass even though I already did. Please help.
They answer quickly and are very helpful. I’d reccomend including your player ID (gamer tag) and the support ID in the settings menu (either at the bottom or in a section somewhere). Hope it works soon! This is actually not too uncommon so it should get fixed up very quickly