Season pass not working moxxi dlc

Hello, just to inform Gearbox that I purchased the season pass for Borderlands 3 about 4 weeks ago and the new DLC was released in the UK today but there is a problem or glitch somewhere as on the marketplace it says I have clearly purchased the season pass but I’m still being asked to purchase the DLC. I have been on the phone to Sony PlayStation and explained my issue that the system or game does not recognise that I have purchased the season pass and asking me to purchase DLC in game and in marketplace on PlayStation 4. Not a good start. Is their any answers on what is going on and when will this be fixed please.

Its working now…

It’s just let me download, thank you. Merry Christmas.

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On ps4 still not working . Same after restart

Same problem, anyone got any solutions

Check to see if there’s an updated Season Pass for download. One way to check would be to go through the in-game menu (item below character select).

I accessed the dlc from the store. Not the season pass area.

I got the season pass and went to the store through the poster and it came up free for me. Downloading it now on ps4, so it should be working now

I am still having this problem right now on Xbox. I go into the story and it tells me the Moxi DLC will cost me $14.99. [works now]

Yup I bought 5he super deluxe pre order and now I cant play this dlc. Super lame gearbox super freaking lame l. This better be resolved fast. I paid good money upfront and in full if 8 had any clue this was going to be the state of affairs I would have waited a year to buy it for cheap. Lame! I’m also on xbox. In the store it says 19.99 for moxxies or sixty bucks for the season pass that I already own. EDIT There is a fix by using the xbox rewards app look for it on reddit.

I love my pc. Just kidding consoles are fine. But usually we have more problems than console. Had to remember that pacific standard time is 3 hours different than east coast time. I got pissed until I went duh. Hope they fix it for you console guys.

For anyone on XBox who’s still trying to figure this out:

  • There was a small game update to install
  • Once in game either go through the link in the menu to the store or use the poster
  • If you have the season pass (super deluxe version) IGNORE when it shows a price - click on the ‘card’ for the season pass anyway
  • You should now see the option to install the season pass - it’s a 6 GB update (!)
  • Once done, restart the game and enjoy.

Odd way of doing things, but whatever - it worked.

I went straight to the xbox store and searched for Moxxi and I was able to download it. I have super deluxe on xbox one X.

Probably the same thing if I guess right - the store card may or may not show a price but, once you click on it, the “Install” button shows up instead of the “Purchase” one? XBox Store is weird…

Yep me too. PS4 with super deluxe disc. Paid 120 so I wouldn’t have these issues :confused:

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Not fixed …

im on xbox one with deluxe edition PREORDER … and no luck here, kinda weird because i got all the starter pack stuff ,bloody harvest and maliwan blacksite without a hitch . problem probably isnt on our end :thinking:

Edit oh $hi;t my deluxe bros just look it up in the store its not in the add ons for this game list

On ps4 still not fixed. Store Shows season pass bought and moxxi dlc 14,99€. I am really pissed. Only thing they do a good job is destroying builds and nerf weapons

Still nothing yet, game is telling me that I need to buy season pass and dlc on PS4 hoping GBX at least comes out with a major update tomorrow to fix it

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I play on xbox i can’t download on someone else’s xbox one x i have tryed both solutions😡