I actually created a ticket about this based on the advice from a forum mod. I then got into a back and forth email convo with a support person at GB and I feel certain they had no idea what I was talking about and couldn’t understand it with multiple explanations. I think part of the disconnect is that the menu sounds you hear on the character select screen ONLY happen on PC. This isn’t a thing on console and I honestly think the person I was talking with probably has never played the game on PC.
To be fair it wasn’t the easiest thing to explain but if you had every played on PC with more than 1 character you would know EXACTLY what I was talking about. Instead, the person is just proceeding on with the troubleshooting script like a robot. Here is some of the exchange for the luls and frustration of it all:
Not sure if this is a bug or not but it apparently doesn’t happen on consoles (only PC). When at the character select screen if you mouse over existing characters you get a voice-over from Marcus describing each class (like when you create a character). When you have many characters the voice-overs start overlapping and is really obnoxious sounding as your mouse moves across multiple characters.
Thanks for reaching out to us!
I’m sorry to hear that Marcus’s Soothing Voice is overlapping whenever you place the mouse on different Vault Hunters. I understand how inconvenient this might be, so let’s see what we can do about it!
Sometimes these issues could be caused by some important data missing or causing conflicts, and these issues are generally resolved with some general troubleshooting steps. Please try them out:
Let’s begin with a quick cache clear .
Thanks for the reply. I don’t think the issue is the overlapping it’s the fact that he continues to talk about the VHs beyond the character creation. I don’t need to hear Marcus explain each VH that I already created every time the mouse moves over them. My understanding is that console doesn’t have this issue. It only plays the voiceover when creating a VH but doesn’t continue playing it forever after creation. Is this intended for him to talk every time you mouse over your existing VHs? I have multiple characters of each class so it’s quite annoying when scrolling through the list to hear the voiceover repeating the same thing over and over and over and clipping the previous ones all the while.
I completely understand your concerns and doubts regarding Marcus’ dialogue going over and over, even when at this point you might just know it from beginning to end. However, we’d like to ensure that the audio issues are not occurring due to any technical issues that could be easily fixed! Were you able to perform the troubleshooting steps we send over? If so, don’t hesitate to let us know the results!
No I didn’t perform the steps because I don’t care about the clipping. Even if that part was resolved it won’t matter to me. I just don’t want to hear it at all. So, if it’s intended that he keeps talking every time you mouse over an existing VH…my suggestion is to please fix that. If it’s not meant to be doing that then please fix it!
And here is where my ticket goes into the abyss…
Thanks for getting back to me! I completely understand where you’re coming from, and no need to worry! I will escalate your suggestions for Marcus voiceovers describing the Vault Hunters to the Dev team.
We genuinely appreciate our players’ feedback and suggestions for the game, and the developers are always eager to hear from our players, so I can assure you that I’ll be sending this off to them. Once I get this sent out, there likely won’t be a direct response from them so I won’t be able to provide you any updates on your feedback.
We’re reaching out to let you know that your request has been deemed solved.
We hope this means your issue has been resolved. If that’s not the case, please follow the link below to review, comment and reopen the request: