Shift code for Bloody Harvest heads possible error? ps4

Hello - I am new to PS4, Borderlands, Shift.
I linked my Shift account to PS4 account etc.
Input the code for the Bloody Harvest heads (wolf, fl4kenstein, etc.) but I received nothing.
The redemption info is in my redeem list, but there was no mail or new head in my “new U” station.
Same thing happened with the VIP welcome pack.

Am I doing something incorrectly?
Thank you,
-SM

I am having the same issue. and I also never got my diamond loot chest golden key.

I actually just quit the game and went back in and it was mostly there except for a couple of the heads

Yeah try and quit and go back