I don’t see a section for XBox One, so this seems like the most appropriate section to post.
I have tried the following two codes:
I first get a message telling me that the connection failed that I should check my cables and configuration. I don’t know what to do with that. My XBox is has a wireless connection and everything else on XBox Live works just fine.
If I leave it at the initial error message above, the message then turns into the “Code Redemption Failed: Sorry, but the code you have entered cannot be redeemed.” Once I close that message, the first error message telling me to check my cables and configuration pops back up again.