Shift codes not working

I am having an issue redeeming shift codes on the handsome collection on xbox one x. Particularly on BL2. I enter the codes and says cannot be redeemed. I check the codes on the website and it redeems them but the golden keys do not show up in game. I have had this happen on several codes that total roughly 50 keys. I do not have any keys right now so I know I have not hit the limit.

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2 posts were merged into an existing topic: SHiFT Codes not working?