Shift keys never show up

So I haven’t been able to get keys through any of the normal avenues. Both the codes posted on twitter and the keys promised during the release. They are noted as redeemed on my shift code screen with the correct description however in game I still have 0 keys. Anyone else having similar issues?

iF YOUR PLAYING BL2 NOT SURE. IF ITS IN TPS YOU HAVE TO REDEEM THEM IN CONCORDIA AT THE SHIFT VENDING MACHINE