[Stadia] Can't get VIP Reward

Hi, I’m playing Borderlands 3 on Stadia and i can’t get the VIP reward. I think it has something to do with my Shift account from Stadia not being recognized as the right one by Borderlands.com
I’d like to know if there is anything i can do to get the reward.

I suggest you file a support ticket - it’s possible there’s something going on with the back-end link between SHiFT and Stadia accounts as I’ve seen a couple of posts describing issues with the system this weekend.

Was about to do that, thanks the confirmation and the really fast reply.
Have a good day.