Steam achievements not working at all

I have the game on steam. i got zero achievements so far (not even the lvl ones). i tried making new chars, verify files, what support suggested (not helpful at all since they did not even bother to read my ticket and just replied with their generic copy paste answer even though that was already in the body of my text in the ticket).
Anyhow, any idea when/if we should expect the achievements to work? that would determine surely my future engagement with the game and the rest of content.

This seems to be a common complaint right now. The best thing to do would be to file a bug report via 2K support (link in the pinned thread at the top of this section). Unfortunately there is no public road map for bug fixes, but full updates come out roughly once a month - in fact, we’re expecting one soon.

i already wrote that