I’ll be brief: After having experiencing massive framerate and balance issues, I want a refund for this game. I contacted steam support, but they claim they can’t refund because I played more than 2 hours. 10 hours to be more specific, during which I won none of my matches, partially because of a crappy framerate on a rig that can play Witcher 3 in highest quality, partially because of getting spawncamped and killed within seconds by certain heroes I can’t even play because I didn’t unlock them.
So yeah, Steam won’t let me ragequit. Is there any way Gearbox can help me with a refund?