Since launch, I am still getting the Network Error message. This affects getting keys and new content (as in no Bloody Harvest access).
I have an open ticket with support and they have not been helpful at all. They are saying sorry a lot, but not providing solutions or escalating this issue. Since they couldn’t figure it out, they simply said, it must be your ISP. I called my ISP and they said my internet access is unrestricted and no issues.
Troubleshooting steps thus far:
Checked internet speed (it’s 131 Mbps)
Hardware is good
Updated to Google DNS (220.127.116.11)
Turned off the firewall
Updated drivers on everything (NIC included)
Ran Epic and BL3 in admin mode
Went through event logs (clear)
Ran the Epic game verifier
Have I missed anything?? Everything on my end shows to be working normally.
Honestly, I’d like someone from Gearbox to contact me about this and either let me know this is a known bug or help me figure this issue out.
By the way, I never had an issue like this with Steam (just sayin).