Strange save error

Hey there everyone.
So the past few days I have been getting this message every single time I do anything in any menu and back out to the home screen

I don’t know what it is about all I know is that every time I start up the game all the skins, helix mutations, titles and gear says I have a bunch of new ones even tho they are not new.

further more if I hit yes to try and save again it just pops back up again. the only way to get it go away is to hit no. in which it just pops up again next time I’m at this screen.

does anyone know what this is and how to fix it before I make a support ticket?
any help would be great.