I’m going straight to the point, buy the game on launch day and it freezes on the loading screen: “Well”, i said, “Its launch day, they’ll probably fix it this week”. first month: not fixed.
second month: not fixed.
and so until this month of May, 9 MONTHS since the game’s launch; I got tired and asked for a 2k assistance ticket, the boy who attended me took 8 days to tell me and I quote: "Apologies about the delay and thank you for your patience!
Based on your DxDiag it appears that your Graphics Card, Processor, and Memory are below the minimum required specifics for Borderlands 3. Take care. "
I understand that i play on a laptop and that it does not meet the minimum requirements, but at least let me enter the main menu before giving an answer like this, the closest I was to playing the game was the logo screen before the start menu. Heck, I don’t even know what the main menu looks like.
Please do not leave me blank, I want to play the game and I will do whatever it takes to make it work, so please give me an answer and I will thank you deeply