Support needed for founders pack on XB1

Hey guys and gals. So I’ve recently purchased battleborn (physically)from my local game shop, and having found out about the founders pack , I however have not received mine .

I’ve only recently installed the game and started playing , but I think I may have physically purchased the game before June 6th, so is there anyway I can still receive a founders pack or can e-mail support? I’ve ranked up to lvl3 but I don’t have any founders pack to open :-S.

Thanks
Chris.

You can file a support ticket here:

https://gearboxsoftware.zendesk.com/hc/en-us/categories/201214053-Battleborn

IIRC though, the Founder’s bonus requires you to have played the game before June 6th.

you cant get it. you have to actually have played the game before june 6th to get the founders stuff.