The Battleborn Season Pass is not working on my profile

I’ve purchased the Season pass on Xbox One a few days ago, my friends have stated that a title is given to the player and I know for every new character releasesed after launch a key is given to the season pass holders profile. I have not received any of those things (I farmed for the credits to purchase Alani and refunded the credits under the “Show Purchase History” option in the marketplace tab in the command, that may have something to do with the key, but I also don’t see “Battleborn Season Pass” in that menu either) and I was wondering if there is any way to fix this inconvenience.

Are you talking about just the season pass title not showing up in your command-career-titles screen?

It’s a known and frustrating bug. You’ll need to file a support ticket to get this fixed.