The game starts but only audio is heard


(Holevchuk Evgeny) #1

Good evening.
I got the game in Steam in 2016. I also have all the possible add-ons have been installed. The last time I ran the game in June 2017. At that time I had version 1.2.1 installed
Recently, I again decided to install the game. Installed version 1.3.0
But the problem is that when I start, I hear only sounds from the main menu and the picture itself does not. I have a desktop and I hear music from the game in the background - but there’s no video.
Tell me how to fix it ???

My system:
OS - Windows 10 Home Edition x64
CPU - Mobile QuadCore Intel Core i7-3630QM, 2600 MHz
RAM - 24 GB
Video - GeForce GTX 670MX (3 GB) (Latest driver - nVIDIA ForceWare 391.35)
Storage - 1.5 TB

dxdiag file:
https://drive.google.com/open?id=1rH-FKeMb-f-XdqDrYdDHdmdTgFdvxyzX

I already post in blackbirdinteractive forum, but after two days of waiting, do not have any response.

http://forums.blackbirdinteractive.com/forum/deserts-of-kharak/tech-support-and-troubleshooting/6110-the-game-starts-but-only-audio-is-heard


(Vault Hunter, Guide, Forum Dad) #2

HI there! This section seems to have been very quiet for a while. You may want to drop a line to the support desk directly:

https://gearboxsoftware.zendesk.com/hc/en-us/requests/new


(Holevchuk Evgeny) #3

Thanks a lot. Already done it)