Unable to log with my Shift account ingame + Golden Chest not openning with key

Not sure if this is the right place for this, but I’m can’t log with my Shift account through the Social menu in my game. I can log normally through my browser and even redeemed a key just now.

And speaking of Golden Keys… I have a single key, but it won’t let me open the chest in Sanctuary… wth is going on??