Why aren't my characters unlocking?

Hey guys. I’ve been busting my butt off to do these challenges to unlock the characters, but for some reason they aren’t actually unlocking. For example, I’ve beat a mission with a Jennerit 5 times, but Ambra is still locked. Why is this happening and is it happening to anyone else?

You can check your progress on these challenges under the career tab in the command section. Go to the sub tab called challenges, I think, then go to characters then to unlocks.

The challenge is completed, but she’s still locked. This is also the case for ISIC. I beat the challenge (finish Algorithm) but he still isn’t available.

idk then, sounds like a pretty big glitch.

Try unlocking them by acquiring the Command Rank required, it has worked for me that way.