I’m not gonna say that’s what the community wants, but that’s kinda what many of us are hoping for! Myself and many of my Dota friends (around 170+) would definitely would hop over to give it a shot.You guys should definitely consider it, if not already be turning some gears. I know Blizzard is more established than you guys, but I’m telling you Overwatch won’t be able to compete as long as character release is doable.
If making money is an issue (hence paid character release), releasing skins (even basic ones) would sell and be more readily available to make without changing the balance. You could even (not saying you need to) open some kind of workshop like Valve or a forum to submit artist designs and release them singly or in chests! thus providing a continuous stream of income, more community involvement but you still have the final word, and again, no threat to balance!
I’m actually quite thrilled you responded, and again any updates would be great now or in the future, but i do realize you may not have the info or release any secrets! Hopefully someday after grad I can apply to work for this game if it’s still going strong 