If a heal/support outdamages a true damage dealer/non-healer 1v1, even more people will start to complain.
The problem with Reyna actually is not her damage output. Her pistol has pinpoint accuracy (at least that’s how it feels to me).
IMHO one of her problems is the strength and duration of the overshield. Many bonuses granted by the helix (longer duration, more shield power) should actually be default, while the helix should provide more significant boosts to that utility.
Also the attack of her glove is pretty boring as it is. Since you already have a decent and more reliable single shot weapon it feels like the homing capability actually is a neccessity, and with that you lose the slow effect. Yes, it burns shields, but the projectiles travel rather slow.
If you could fire pistol and glove simultaneously, now that would be a blast (although a bit over the top dps-wise), but I think her glove should function in a totally different way on the offensive.

