Yup, what this last post said. After countless matches, i FINALLY get her, and like he said, in and of itself the best Reyna can’t function without a semidecent team, and an incompetent Reyna basically means you’re down to a 4 man team.
But when she shines, she’s supernova.
If you build her correctly her dps isn’t awful, especially with priority target giving her shots the ability to track the target. IMO she’s the best support character in the game, and definitely my favorite to play since everyone got Gal ruined with all their crying.
Slot for attack speed if you’re worried about damage. It makes a noticeable difference. I run Atk Speed, Skill Damage, and Heal power and I can dish out respectable damage and single target heals. I play her super active though. She’s a great rescue healer and can really push center, harass snipers, focus down Thrall/Heavy Mechs. You just have to have good situational awareness to throw out /land/clutch heals. Currently lvl 14 with her and really enjoy her playstyle. Some of her voice acting though, not so much lol.
I don’t run any attack boosters and I roll something like 10-2-20 every match. Been as high as 17-0.
Just get a friend and run a remade with a ranged DD.
Reyna is stupid simple to play if you premade.
The biggest thing is to alternate between her gauntlets pulse to melt sheilds and then switch to her pistol. If you can mark and pulse them down and land crits she can kill pretty much anyone outside of dedicated tank or damage reduction stacked gear. One of my friends is a great sniper while I’m just terrible. But with me and him in the same zone on a map it’s very hard to dislodge us.
Indeed, if you combine doing this with using the Thermal Equilibrium (Prevents Reyna’s Plasma Pulse from overheating while Failsafe is active) and Slazer Thermokinetics (Increases the damage dealt by Laser Pistol based on the heat level of Plasma Pulse. Up to 50% extra damage) as well as the other damage increasing helix choices, she can certainly pack a punch!
I actually stay away from the slazer personally. The “up to” clause turns me off. I would rather have the AOE on the plasma burst for lane clear help. And I usually go for the cool down in place of failsafe because I like to heal with my pulse. The more I can pulse the more I heal.
And this is what’s great about the characters in Battleborn and the helix options. Two players like us can love Reyna and play her differently due to the helix choices we have made. There isn’t a right or wrong way to do this, it comes down to each of our personal preferences and what works for us. 
You know it! It’s cool to try out new ideas too and the gear. I usually run heal power, cool down, and healing recived.
This is my first time reading this thread and I was waiting for someone to mention this.
Homing missiles are a must level 2 mutation. Add on attack speed, dmg, either cool downs or skill dmg and she is quite deadly from any range. While still being able to burst heal for over 500 on an ally plus 500 on herself.
I was playing as Shayne last night and with a random Reyna backing me up we destroyed.
I always have people hunt me down when I play Reyna. and it feels like 1on1 because I can never lock-on to my teammates and give them a damn shield. ugh
Stay back, homie. Like way back. You’re not meant to be alone or on the front lines.
She’s a weak solo support but a better duo support.
She DOES NOT OFFER enough team heals to help win a war of attrition, combat heals and her damage is subpar and she needs her lore legendary BADLY like Ambra levels of “Without this I’m working at under 50% capacity” and out of the supports (excluding non supports) to bring with me as a combat duo I’d prefer Alani, Miko and lore Legendary level 7 Ambra and she only beats Kleese but he should never be near any enemy at all!
Each support has various levels of commitment to their healing target and commitment to harassment and pressure. When Miko has to dedicate his all to healing and can’t harm but he has a heavy ass slow which can be altered to stun on direct hit if you have team setup to work with it and the best heal output not even including his ult. Ambra due to how her heals function at level 7 has free manipulation of how much she want to heal or damage with setup and even with less setup then usual she can still do it well. Alanis mostly damage but 9 hits and she outputs good heals only limited by the shots she can land and a huge cc + amazing damage, her doing damage gets her heals.
Reyna however once she marks a foe she can slow them but once she shields an ally which is the only time she can heal a person she has to divest herself to bumping that ally alive or continue to slow a marked person. Once the overshield is ripped through she can’t heal them so many people with easy to shield strippers of big damage can cut her healing capabilities if they just ruin the allies oversheild and her shielding loses one of it’s most biggest utility when used on Eldrid BB. No to mention the damage amp isn’t that good because Ambra has one too and with the helix that lets her have an additional sunspot or sunspot cd lets her throw one out as a cheap low cd amp.
use homing shot it does not miss unless its blocked. Honestly, tag an enemy at half health, keep them in sight, and fire homing plasma shot till it overheats. Once u get the plasma pulse base dam increase. youll get loads of kills. Her healing ability with proper gear and lvl 10 does like 350 + healing per shot, 2 shots and ur at full health. Plus take the right trigger on helix 1 to greatly help your homing plasma pulse effeciency. Main pistol always kinda blows so dont build her around that. 
:o Wait does Slazer base its % off how high or how low the heat is, I’ve always assumed it was how high your heat got is how much extra damage the pistol does. Which is why I’ve never bothered to use it with Thermal Equilibrium.
Depends on how you are wanting to play her but yes thats a really good perk. The +3 second slow isn’t bad however if you are going purely for supporting kills. My Premade team is normally really good, and I’ve recently switched to the slows which allows them to take down people quite a bit easier. Literally land one bullet on a thorn and she’s grounded, its fantastic… Both have merit…
Yes, Slazer does base it’s % increase damage dealt on how high the heat level of Plasma Pulse. Thermal Equilibrium can be chosen if you have already gone for this helix mutation as it only applies when Failsafe is active.
Now wait just a minute there sir. What are these words I’m seeing used in the same sentence, Reyna is garbage. Hmm I’m gonna have to stop you right there cause you are doing all sorts of wrong things.
If you are trying to do any sort of damage with her you need to just stop and play Marquis cause you are a SUPPORT, yes that’s right a SUPPORT. You help your team by shielding them and making them do more damage, just throw away the whole idea of you doing damage. “Oh but her over shield is on a 20 second cooldown.” It’s a magical thing called CDR, oh wait I need to spell it out for you Cool Down Reduction. I consistently get that overshield to have a 8 to 10 second cooldown. The only damage you should ever go for is when the game forces you to get damage. If your overshield is breaking from enemies you need to stand back and let other people who actually do damage stand in front of you. The only time you should stand anywhere closr to them is to throw an ult around a squishy getting focused down.
Gear? Build? Please?? I’ve been trying to build her for cooldown and even with 10-12% cooldown across my gear, I could only ever knock that 14 secs down to 13 secs 
I don’t have the build on me since I’m not at home at the moment but the only solid thing I have is the legendary that reduces build cost and gives all turrets you build a 5 percent chance to crit other then that any rogue cdr item is great on her since you should constantly be spewing out abilities but the main thing I would say is at level 5 get the 15 percent cdr as long as you have an overshield on yourself. Once you get that stay back in the fight and be a complete coward and buddy up with someone.