#3

The same.

1 Like
#4

Is it still doing that? Might want to check that the update completed downloading to your XBox.

#5

I’m having this same problem.
Yes, I’ve confirmed the update is finished.
It just sits at the Borderlands 3 screen and shows signing in at the bottom. The yellow bar is fading in and out and the windmill is turning & rakks are flying in the background like Addamscompany mentioned. I find it hard to believe the 4 of us are the only people experiencing this problem.

2 Likes
#6

Yep, 6 hours later and still the same problem. I am sure there are a lot of people having the same issue

2 Likes
#7

Did you try a power reset on the console to clear any stale cached game data? Any issues signing in to shift.gearboxsoftware.com? Other than that I can only suggest you file an official support ticket

I didn’t have any issues signing in after the update personally, but then I also haven’t booted the game up in at least a week or two and the console gets shut down every night. Not sure if that makes a difference or not.

1 Like
#8

It actually worked using the shift website to link my Xbox account. @VaultHunter101 Thank you.

1 Like
#9

I had signed into shift.gearboxsoftware.com with by Xbox account and still encountered the problem after that and had turned the console off and back on several times earlier today. I presume those were not complete shutdowns, however, because after performing a restart on the console, I am now able to login.

Thank you @VaultHunter101

1 Like
#10

@WalnutExplosion7 I’m glad you can login.

1 Like
#11

I’m having the same issue. Update fully completed, tried powering off/back on, unplugged console for several minutes. Nothing has worked.

#12

@Kingwayner52 Is your account linked to shift? That’s how I got passed the signin in game.

1 Like
#13

I don’t think it is. I didn’t have a shift account before posting in the forum. I ended up uninstalling, and am currently reinstalling the game right now. Hopefully, I can get in after that, and I’ll be able to link to Shift.

#14

I’m having the same problem not sure what to do? Can someone help?

#15

Same here trying the shift account activation now seeing if that works… I did get it to temp work by getting to sign in screen shutting of my connection to internet singing in but when I went to turn internet back on and was trying to connect to bf.s game it kicked to daah

#16

I’m having same problem stuck on signing in screen

#17

It was perfect until update I’m linked to shift done everything

2 Likes
#18

Same here. Tried uninstalling and reinstalling. Tried logging in to Shift from my Xbox account, done power reset. Still the same.

#19

A link to 2K support is in the pinned thread at the top of this section, and there’s another link in post #7 (both end up with 2K support for BL3)

#20

I have try everything literally it was fine before update it just saying signing in

#21

That is strange. It worked for me first time linking my account to shift then in game signin to main menu.

#22

Same issue here. Download fully completed, Xbox One updated, and I even linked my shift account. Still stuck on the sign in screen. I even nixed the CD and bought the Super Deluxe version from the MS store, all with the same result. I opened a trouble ticket…hopefully this gets fixed!

Update: Tried to log in just now and it magically worked. Im sure my trouble ticket wasnt addressed that fast and Im not sure what step actually corrected the issue.