Xbox One X crashing

I’ve been having a problem with the game constantly crashing. I can only get to the menu where it says press A to log in and it kicks me back to the Xbox menu. I’ve never had a problem before so I don’t know if a new update might have caused this. I’ve tried clearing the cache, hard resetting the Xbox and even uninstalling and reinstalling the game with no luck. Help would greatly be appreciated!

Have you gone to Advanced Network Settings and reset your MAC?

Exact same here, only in my wife’s character. I can get in, then she can, but not the other way.
Have you put in a ticket to gearbox?