Elaura, attitude is everything and there is a need to be civil about everything. Though, games are getting more expensive and more riddled with bugs and problems (which they should have known how to properly implement and learned from mistakes after so many years and games developed by the same developer company). So yeah, people have the right to be demanding and entitled, it was their own investment into the company. They trusted the company that has sold them their product that it will be polished, especially if you pay big bucks for it. And they are trying to sell you more by pre-release packages, Season Passes and things like that. So sometimes, to some people, the head explodes. But I agree, it is best not to write or say anything when you are mad, because things are said and done, which afterwards, you regret.
Hard work…what is the meaning of word work in a dictionary:
an activity, such as a job, that a person uses physical or mental effort to do, usually for money
It says usually. So not necessarily for money. And there is a lot of physical and mental effort that needs to be put into achieving an achievement if it has almost unrealistic requirements. Does that achievement have any merit in real life…does it matter? It still is hard work for someone.
The point is, there will always be complainers, ragers, quitters and the rest of the folk. As a programmer, you have to be objective. You have a duty to serve people. A professional will listen and respond appropriately, fixing the customers pain. Customer is their alpha and omega. No customers, no dough.